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Frequent Asked Questions

What do you do with my data?

Trusted Point Services (TPS) Privacy Policy

Effective Date: 6/1/2026
 

Trusted Point Services ("TPS," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, submit forms, or communicate with us by phone, email, or text message.
 

Information We Collect

We may collect the following information:

  • Name

  • Phone number

  • Email address

  • Service address and move locations

  • Service details and scheduling information

  • Payment and billing information

  • Communications submitted through forms, emails, calls, or text messages
     

How We Use Your Information

We use your information to:

  • Provide moving, labor, packing, cleaning, and related services

  • Schedule and manage appointments

  • Send quotes, invoices, confirmations, and service updates

  • Respond to inquiries and customer support requests

  • Improve our services and website

  • Comply with legal obligations
     

Text Messaging Communications

By providing your mobile phone number, you consent to receive text messages from Trusted Point Services regarding:

  • Appointment confirmations

  • Scheduling updates

  • Service reminders

  • Job status notifications

  • Customer support communications

Message frequency may vary based on your service activity.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
 

Information Sharing

Trusted Point Services does not sell, rent, or share your personal information with third parties for marketing purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information only when necessary to:

  • Process payments

  • Provide requested services

  • Comply with legal requirements

  • Protect the rights and safety of our company, customers, or others
     

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance functionality.

You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly.
 

Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information, subject to applicable legal requirements

To make a request, please contact us using the information below.

Contact Information

Trusted Point Services

Email: info@trustedpointservices.com

Phone: 858-610-5130

Website: trustedpointservices.com

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

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